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More About Our Services
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"The collection agency for the media."
Copyright 2008 - Borden, Jones & Mitchell, LC
Q: Does my company have to sign a contract with Borden, Jones & Mitchell?
A: No. Our clients continue to use our services year after year because of our results...not
because they're contractually obligated. Of course we will provide a contract, if requested.
Q: Why should I use Borden, Jones & Mitchell instead of a local collection agency?
A: Most local agencies handle a wide variety of collection accounts...everything from consumer credit cards to medical bills.
Borden, Jones & Mitchell recovers delinquent advertising related accounts ONLY. The location of our office has no bearing on
the success we have with media collections.
Q: What types of clients do you represent?
A: We service newspapers, magazines, radio stations, outdoor advertising companies, television stations, direct marketing
providers, telephone directory publishers and online advertising businesses.
Q: We had problems with our previous agency's way of dealing with our debtors. How can I be assured that won't happen
with Borden, Jones & Mitchell?
A: Collection agencies have a reputation for shouting, lying, threatening and harassing debtors into making payments. Not
only does that attitude cause debtors to be uncooperative, it practically guarantees that customer will never do business with
you again. We handle each account firmly but professionally. We never use abusive tactics to collect a debt. Our primary
concern is protecting your interests and your reputation.
Q: I have an account that was placed through an ad agency. The agency claims the advertiser didn't pay them and so they are
refusing to pay us, even though they signed the contract. Can you handle this account?
A: Yes. We know how to deal with the complications of an advertiser/agency liability situation.
Q: Can you sue a debtor that refuses to pay?
A: We offer litigation services through our network of attorneys across the country for accounts that meet certain criteria such
as balance, assets, etc. You may contact our office for more details on legal services.
Q: How soon should accounts be turned over for collection?
A: We recommend that you turn over accounts once they are ninety days past due. The older the account is, the more difficult
it is to collect.
A: No. Our clients continue to use our services year after year because of our results...not
because they're contractually obligated. Of course we will provide a contract, if requested.
Q: Why should I use Borden, Jones & Mitchell instead of a local collection agency?
A: Most local agencies handle a wide variety of collection accounts...everything from consumer credit cards to medical bills.
Borden, Jones & Mitchell recovers delinquent advertising related accounts ONLY. The location of our office has no bearing on
the success we have with media collections.
Q: What types of clients do you represent?
A: We service newspapers, magazines, radio stations, outdoor advertising companies, television stations, direct marketing
providers, telephone directory publishers and online advertising businesses.
Q: We had problems with our previous agency's way of dealing with our debtors. How can I be assured that won't happen
with Borden, Jones & Mitchell?
A: Collection agencies have a reputation for shouting, lying, threatening and harassing debtors into making payments. Not
only does that attitude cause debtors to be uncooperative, it practically guarantees that customer will never do business with
you again. We handle each account firmly but professionally. We never use abusive tactics to collect a debt. Our primary
concern is protecting your interests and your reputation.
Q: I have an account that was placed through an ad agency. The agency claims the advertiser didn't pay them and so they are
refusing to pay us, even though they signed the contract. Can you handle this account?
A: Yes. We know how to deal with the complications of an advertiser/agency liability situation.
Q: Can you sue a debtor that refuses to pay?
A: We offer litigation services through our network of attorneys across the country for accounts that meet certain criteria such
as balance, assets, etc. You may contact our office for more details on legal services.
Q: How soon should accounts be turned over for collection?
A: We recommend that you turn over accounts once they are ninety days past due. The older the account is, the more difficult
it is to collect.
